Service Update

SkyBus has temporarily suspended all New Zealand services in response to recent airport travel restrictions and Government lockdown.


Given the rapidly evolving situation, please always check back to our website for the latest information – and we thank you in advance for your ongoing support.   

We will remain agile and flexible and continue to act on official health and transport advice to keep our people and customers safe.


Frequently Asked Questions

In response to recent extraordinary events, customers may have some questions about our services.

Timetables and services

SkyBus has temporarily suspend all New Zealand services in response to recent airport travel restrictions and Government lockdown.

Temporarily suspended services

Tickets

We are working with customers to offer as much flexibility as we can.

This includes extending the validity of purchased tickets until 31 December 2020 if customers wish to reschedule and use them in the future.

If you had an event or flight cancelled, or simply no longer wish to travel with us, unfortunately we are unable to offer ticket refunds.

Enhanced hygiene measures

SkyBus cares deeply about the safety, health and wellbeing of all of our people, passengers and community. As soon as the outbreak occurred, we responded.

We are actively monitoring the health and wellbeing of all of our people and respectfully promoting strict personal hygiene measures among our workforce. Every vehicle is also routinely cleaned to the highest standard for your safety and comfort including enhanced infection control measures multiple times a day.

We are working closely with our government partners and industry to ensure our response and behaviour remain consistent with official health and transport advice while continuing to deliver our world-class services.