Service Update

SkyBus has indefinitely suspended all Auckland Airport Express services.

On Thursday 23 September 2021, we announced that we are indefinitely suspending operation of our Auckland Airport Express services. The Auckland Express service has been paused since 20 August 2021 and the North Harbour Express since March 2020.  It is not a decision that was taken lightly and follows extensive consultation with both employees and key stakeholders including Auckland Transport and Auckland Airport.
We have 50 dedicated and passionate team members who have built this business into what it is today, and we have invested over $35 million in new vehicles and operations.  Our business does not receive any of the normal subsidies that other urban bus services enjoy. Unfortunately, with Auckland in lockdown yet again and no end in sight for border restrictions, we simply can’t continue to operate the service.  We will however reassess the viability of reintroducing both services over the longer term when all border restrictions for international passengers are finally removed.
We do not underestimate the impact our decision will have on both travellers and airport staff who rely heavily on SkyBus to get to Auckland Airport, day in and day out.

We thank you for your loyalty and support, and sincerely hope that we can re-emerge when conditions change.